TESTIMONIALS - CUSTOMER REVIEWS


Unsolicited Reviews from Satisfied Hawaii Active Customers

"Hawai'i Active ROCKS!!! The tour went off w/o a hitch and you started with the fun at the word GO! I would refer your service to ANYONE thats wants to have a GREAT TIME!!"
Patrick and Kenda Anderson

"I will be telling all of my friends to call Hawaii Active if they are planning any kind of trip to the Islands."
Allison and Christopher Rogalski - Boulder, CO

"You were very prompt and responsive. No complaints and would use your activities services again. Thank you for all your help."
Katharine Nelson - Tempe, AZ

"When we called to get some extra information the staff went beyound what was expected by them, they were very helpful. Would book again with you guys!"
Jessie Turko - Winnipeg, Canada

"Thanks Kelly it has been great dealing with your company and especially you, I really appreciate it thanks for everything."
Cheers - Jacq

"Thank you very much for your efficient and excellent service in booking and then rebooking (due to the Tsunami warning--very happy and relieved it was uneventful) our Navatek Whale Watching tour and Atlantis Submarine ride.  Everything went smoothly and we all had a great time! I will definitely recommend you or use your services again for future activities in Hawaii."
Aloha! - Sandy Stipdonk

"The lady who helped us book our reservation went out of her way to help us. She was exceptional!"
Janice Downs - Kahuku, Hi

"Thank you for your very fast answer and very good service . :-) The date is perfect, what can be more romantic, than a Saturday sunset cruise. We have seen the phone number on the voucher. We are so happy to visit this beautiful place. Mahalo & best regards."
Andrea Brügger - Switzerland

"Very nice, when we needed to change our reservation at the last minute, service provided very efficiently and courteously. It was wonderful and you're right, the musicians we a huge part of the event. I thought the music was fabulous!! Bravo to the entire cast and thank you for your help and e.mail follow up."
Margot Mc Dermott

"Everything was fantastic. The sea was very choppy that night and at no time did we feel unsafe. Everyone was very professional, In fact we going to The Big Island again and my wife will come on this dive with me. My Sons and I enjoyed the total experience. Excellent service Kelley, you were right on!"
Thanks from Jeff

"I had to change the date of our sail at the last minute and the Hawaii Active team went out of their way to make this change. Great job, we really appreciated their willingness and positive attitude in helping to facilitate this."
Sharon Wetzel - Antioch, CA

"We greatly appreciated all the help we received in scheduling and rescheduling events."
Richard Kemmer - Petaluma, CA

"All the booking was made easy and our guests loved the airport lei greeting. Thank you for completing their trip so nicely."
Pamela Woods - La Jolla, CA

"You have done an excellent job and were a great help. Keep up a good work."
Nancy Boonju - Irving, TX

"We already have recommended you to a relative travelling there later this year. Thank you for all the great help!"
Timothy Bowden - Fountaindale NSW, Austrailia

"Thank you ever so much Kelly & I really appreciate your time in helping us."
Deborah Campbell - Maclagan, Austrailia

"Thanks for accommodating my schedule change so readily; your office people were very pleasant on the phone; the tour covered everything you advertised and more, the driver was most informative--he gave us much more than the physical 'facts' because he seemed always to have a cute story or cultural tidbit to include which made the location seem to come alive. I've already said good things about this tour to my friends and family."
Gordon Marshal - St. Charles, IL

"You guys do a fantastic job. Thank you for always hooking us up with great tour companys."
Lonnie Blomquist - Calgary, Alberta, Canada

"Thank you for the excellent service and attention to detail! We recieved the ticket and printed it this morning before our flight. I appreciate your quick and prompt replies!!"
Heather Driussi - Escondido, CA

"Just keep up the good work we are still talking about our experience wonderful staff."
Jeffrey Jackson - Effingham, KS

"I enjoyed your service, the tour, the tour guide the time at each site was just about right. I will use your company again when I return for another vacation in Hawaii."
Charlene Smith - Watertown, NY

"My husband and I had an excellent time on our hummer tour.  We both agreed that this was one of the funnest things that we did on our entire trip.  Our guide Jeff was very entertaining, and took great care of us.  We happened to be the only ones on that particular tour, so we got extra special attention, and got the tour taylored more to our specific interests.  For example, we are huge "Lost" fans, so Jeff took great care to show us all of the "Lost" sites, and since he is also a big fan of the show, gave us some interesting insights as well! Jeff would have pictures of actual scenes from the show (and other movies), and we would recreate the scene and he would take our picture.  It was a blast, and the pics turned out great!

"The tour isn't just about 'Lost' though, we also saw sites from Jurassic Park, 50 First Dates, Pearl Harbor, Mighty Joe Young, and others. We also got to go to the Pali Lookout, which I had been wanting to do. We loved the tour, and would highly recommend it to others! Great service, no complaints! Heidi Hade Greencastle, PA We used your service the last visit to your Islands and were very pleased and glad to be able to have you there for us again for this visit as well...like having a friend on your side helping you.  Thank you soooooooo much.  We love your Islands.  They are so beautifully and each one different.  I left part of my heart on Maui - if you find it please leave it there as I am in love..."
Charles and Yvonne Schilling - Hodgenville, Kentucky

"I would like to tell you how pleased I was using the activities I booked with your company. My family and I enjoyed all of the trips which included snorkeling, biking, horseback riding and the raft boat thing. I would give your company an A+. I felt the booking process was easy and informative. I liked how the vouchers had all the information on one paper including the directions. I felt so confident that each activity was going to be fun and safe. We plan to return to Hawaii next year at the same time and I will definitely book everything with your company. All of the companies you represent were excellent, friendly, fun and clean. I have the utmost confidence in your company."
Thanks, Lori Parks

"You may or may not remember, but I booked a number of tours with you last fall when I came in for a weekend (most of which kind of went south by no fault of yours) ... your service was EXCELLENT, and I could do it "virtually"... which is a HUGE benefit to me since I spend most of my time away from home. Well, I'm writing to let you know I'm coming back this fall, for a MUCH longer stay, multi-island trip with my beautiful bride (now in our 10th year!!!) for our (get this) first honeymoon! We're looking forward to working with you on this upcoming endeavor, and I wanted to give you notice that one of the "must do" items on the list is a "dolphin encounter" ... if this needs to be booked now, or on any particular island, we'd like to know so that it is secured."
Thanks, Spencer Yonker

"Jodie and I wanted to let you know that we just completed our 2 week vacation to Maui. And I must say the 7 events that we set up with Hawaiiactive.com went perfectly, without a hitch. We were so pleased and just a quick testimonial that you can rest assured that everything on your itinerary will be in place when you arrive. We were more than satisfied."
Thank you,
Dave Hepfl, Buffalo, MN

"Thank you very much for the wonderful vacation. The activities such as the interaction with the Dolphins at Sea Life Park was great. The staff at the Park really love and take care of those wonderful animals. The Smith's Luau, Fern grotto cruise, and Lei Greetings at Airport were great. Next time we will take Helicopter and Na Pali cruise on Kawai. We also appreciate the patience you showed in cancelling and then re-booking above activities after my wife's mother got better from her illness.Thank you again and Mahalo."
Sincerely, Robert and Zemfira

"The staff at Hedemann's was great! This was my first time on a longboard and I got up on the third try. At the end of the session, Sean took me to the outside for some larger waves and after a few expected wipeouts, I caught a ride for about 30 seconds. Doesn't get any better than this!"
Michael Haschka

"Thank you very much for the wonderful vacation. The activities such as the interaction with the Dolphins at Sea Life Park was great. The staff at the Park really love and take care of those wonderful animals. The Smith's Luau, Fern grotto cruise, and Lei Greetings at Airport were great. Next time we will take Helicopter and Na Pali cruise on Kauai. We also appreciate the patience you showed in cancelling and then re-booking above activities after my wife's mother got better from her illness."
Thank you again and Mahalo, Robert and Zemfira

"I just wanted to say that I think your service is absolutely fabulous, and totally worth the money. I booked about four-five activities on the Big Island and could not have been luckier with the picks. The guides were amazingly well-informed and each activity was extremely well organized and planned out. Thanks for putting together some of the greatest excursions all on one site!!"
Best Regards, Nina

"My wife and I recently spent our 25th anniversary on Kauai. We had a full schedule, and one item we booked through your company was a cruise up the Napali coast via Holo Holo Charters. To make a long story short, Holo Holo Charters (though they would not admit it) overbooked and bumped us on a different cruise. The next morning, we called Hawaiiactive, and I explained what happened to a Kelly Stoneman. Kelly listened carefully and took ownership of the situation. She assured me that she would do everything in her power to resolve it to our satisfaction. She promised to call me back within the next few hours. Kelly did call us back as promised and was able to re-book us on the cruise that we initially paid for on the very next day. Kelly was professional, empathetic, courteous, and gave me the confidence that she would go the extra mile to try to take care of us, and she did. Please express my gratitude to Kelly and recognize her for providing exemplary customer service. I wanted to thank you for having the right people working for you. Thanks for the great service."
Sincerely, Jamie and Lesley Wreden

 
 
 
 
 
 
 
Testimonials
June 13, 2013
Thankyou very much for your efficienct and excellent service in booking and then rebooking (due to the Tsunami warning--very happy and relieved it was uneventful) our Navatek Whale Watching tour and Atlantis Submarine ride.  Everything went smoothly and we all had a great time! I will definitely recommend you or use your services again for future activities in Hawaii,
Sandy Stipdonk
February 7, 2013
John was the most amazing, knowledgeable guide you could hope to have. He was extremely respectful of the ocean and all inhabitants. We were a group of two couples so we had a very personalised excursion. We got to swim with the dolphins several times, manta-rays and we even saw lots of whales. At the end of the excursion we all said that was one of the best days of our lives. I would highly recommend John to all of our friends and family and everyone else. We are planning to go back to Hawaii in a few months and will do this again. Much Mahalo >>>Swim with Dolphins in Hawaii with John Float
Ariana Christian
April 19, 2012
We used your service the last visit to your Islands and were very very pleased and glad to be able to have you there for us again for this visit as well...like having a friend on your side helping you. Thank you soooooooo much. We love your Islands. They are so beautiful and each one different. I left part of my heart on Maui--if you find it please leave it there as I am in love...
Michael Foster Johannsen, Darlington, SC